If you are having trouble logging in, Do not re-register for another number- it will result in your number being deactivated by the system.
Your number could be deactivated because you already have multiple bidder numbers
You may have an outstanding balance on an auction
When creating your account, you used a special character other than a letter or number in your password. If you did, type the password without that character and you should be able to log in.
If you filed a credit card dispute, your bidder number will be deactivated pending the investigation into the dispute.
- If you have forgotten your password, you can retrieve it using this link:
If you forgot your bidder number, or have any questions concerning your bidder number, email firstname.lastname@example.org and they can assist you with any questions you may have.